Ordering and delivery

What do you buy and what does it cost?

You buy from AthenaStudies B.V.: Summaries, Stream, Exam Trainings, Practice Trainings and Exam Guides, per course. The course page and your basket show the prices in euros, including VAT. What you see at checkout is what you pay.

How do you order?

Choose your courses and put them in your basket. Then you enter your name and email address; we only ask for a postal address when there is a paper Summary in your basket. You do not need an account for this.

How do you pay?

You pay with iDEAL, Klarna (pay later or in 3 instalments), credit card or Bancontact. The payment runs through Mollie. After paying you come back to our site and see your receipt with the order number right away.

When do you get it?

Digital material is in your own environment right after your purchase; there is nothing to wait for. Everything is in AthenaDocs: log in with the email address of your order, or create an account there with the same address.

Paper goes by post. PostNL delivers from Tuesday to Saturday, so not on Sunday and Monday, and shipping is free. You automatically get a Track and Trace as soon as your parcel is on its way. Picking up is not possible: our printer is nowhere near the office.

A pre-order is a Summary that is still being written for the coming block. You order it in advance and get it as soon as it is ready, well before your exam.

Can you withdraw, cancel or return?

For digital study material the right of withdrawal is excluded, because you get access immediately. That is in article 11 of the terms and conditions. If something is wrong with your order, get in touch.

You can transfer a training registration to another student. For cancellation and refunds, the rules of article 5 of the terms and conditions apply.

Do you have a question or a complaint?

Questions about your order go to info@athenastudies.nl. Not happy? Email klachten@athenastudies.nl with your order number and what went wrong. All addresses are on the contact page.